this town is crazy; nobody cares
From: no-reply@secondlife.com
To: emilly.orr@gmail.com
Dear Emilly Orr,
We hope you're enjoying your Second Life.
Well, off and on. This week it's mostly been off.
This is a reminder that your Second Life Premium Quarterly Plan will be renewed on February 22, 2009, at which time you'll be charged $22.50(USD).
Wait, what?
You don't need to do anything; renewal and billing are automatic.
Let's go back to the fact that I don't have a premium account. Oh, and that it's 2011. What?
As a Premium Quarterly Plan participant,
--which I'm not--
you're eligible to extend your Membership to an Premium Annual Plan at a special rate of just $6.00 per month or $72 billed annually.
That's awfully nice of you. Why is this just coming to my inbox now? Because let me tell you, 2009? Two whole years ago.
To review or modify your account details, or to change or cancel your
Membership Plan, visit https://secondlife.com/account.
Right, which I check off and on, have checked off and on since 2009. By the way, you've never mentioned you're billing me for anything, since I stopped being a Premium acccount-holder. So I'm back to "Wait, what?"
If you've forgotten your password, you can go to https://secondlife.com/account/request.php to start the password recovery process. As part of the process, an email with a time sensitive link will be sent to the email address you registered with.
Right, knew that...still confused.
Best Wishes,
And to you as well, and my best hopes that you'll go into rehab soon,
Linden Lab and the Second Life Team
http://www.secondlife.com
Linden Research, Inc.
945 Battery Street
San Francisco, CA 94111
USA
What the hell is going on??
To: emilly.orr@gmail.com
Dear Emilly Orr,
We hope you're enjoying your Second Life.
Well, off and on. This week it's mostly been off.
This is a reminder that your Second Life Premium Quarterly Plan will be renewed on February 22, 2009, at which time you'll be charged $22.50(USD).
Wait, what?
You don't need to do anything; renewal and billing are automatic.
Let's go back to the fact that I don't have a premium account. Oh, and that it's 2011. What?
As a Premium Quarterly Plan participant,
--which I'm not--
you're eligible to extend your Membership to an Premium Annual Plan at a special rate of just $6.00 per month or $72 billed annually.
That's awfully nice of you. Why is this just coming to my inbox now? Because let me tell you, 2009? Two whole years ago.
To review or modify your account details, or to change or cancel your
Membership Plan, visit https://secondlife.com/account.
Right, which I check off and on, have checked off and on since 2009. By the way, you've never mentioned you're billing me for anything, since I stopped being a Premium acccount-holder. So I'm back to "Wait, what?"
If you've forgotten your password, you can go to https://secondlife.com/account/request.php to start the password recovery process. As part of the process, an email with a time sensitive link will be sent to the email address you registered with.
Right, knew that...still confused.
Best Wishes,
And to you as well, and my best hopes that you'll go into rehab soon,
Linden Lab and the Second Life Team
http://www.secondlife.com
Linden Research, Inc.
945 Battery Street
San Francisco, CA 94111
USA
What the hell is going on??
Comments
Definitely worth a call to the Lab, and a check of your bank account.
-iD
There's been a fair amount of discussion about it in the usual channels for the last few hours...