LL is goign to be [switching] the blogs, forums, KB, and resident answers to the same system Best Buy got in trouble for using to track customers social media ussage. Additionally they are putting mandatory widgets on every post/coment you make. To try and get LL to make these opt in only please comment and watch https://jira.secondlife.com/browse/WEB-3667.Okay, let me break all this down. Best Buy has a reputation for being a big box store with poorly-trained clerks and owners that have no clue what they're doing. Part of this, of course, is due to their buy-out of Geek Squad (owned by a group of geeks who genuinely cared about computer repair) and subsequent replacement of all staff with clerks who, in some cases, didn't even own computers in the first place. But that was just strike one.
Strike two happened back in 2009 when they used the same (or at least a very similar) system to try to pervert purely social media streams into 24/7 advertising for themselves that would raise sales.
Short version: they failed. Slightly less short version: they failed because people didn't like ads where they didn't want them (aka, chatting with their friends on Facebook or Twitter), and resented Best Buy's assertion that they "understood social media" while at the same time responding to precisely none of the pleas for help they received from customers who used social media and were complaining about Best Buy's abysmal service. As a subsequent result, those customers moved away from Best Buy to other (online as well as offline) retailers. Best Buy sales suffered tremendously as a result (though they've picked up by 61% in the last quarter of 2010. Of course, at least part of those profits were a result of corporate share buybacks...).
Same system, different company, and there is more than a little sharp taste of irony here, because when comparing Best Buy's languid, disparate customer service with Linden Labs' customer service, Best Buy actually looks like a customer that really, really listens...so having the same system pop up that failed with Best Buy as the Lindens' Next Big Thing?
Well, one, it should surprise none of us, and two, I think it ties very much into the previous JIRA I've been mentioning (now closed), with admittedly, about as much success in getting the Lindens to actually change their minds.
[02:20 AM] Turley Hallenbook is thinking, my Doctor is always asking me, if I am hearing any voices, now I'll have something different to tell him :)
[02:20 AM] Alexx McLaglen: lol
[02:22 AM] Turley Hallenbook: wonders if there is anyone brave enough to assist in if they can hear them too?
[02:22 AM] Turley Hallenbook: Or perhaps it is just me, myself and I
[02:22 AM] Alexx McLaglen: try to tp me, if you want, Ms H
[02:27 AM] Precipitate Flood: A tp? http://slurl.com/secondlife/Pacific%20Dreamz%20Lagoons/36/174/23 - it may get you away from the voices, if nothing else.
[02:28 AM] Garnet Psaltery: Good morning. What is the SLURL for, please?
[02:29 AM] Turley Hallenbook: oh, no, I believe it ate, Miss Alexx!!!
[02:29 AM] Turley Hallenbook: no here she comes :)
[02:29 AM] Precipitate Flood: Turley was complaining about hearing voices - a change of scene may help, or so I thought
[02:30 AM] Garnet Psaltery: Ah, how considerate of you :o)
[02:41 AM] Turley Hallenbook: oh my
[02:41 AM] Turley Hallenbook: it is so very loud now
[02:41 AM] Turley Hallenbook: and I have a witness ;)
[02:42 AM] Turley Hallenbook: But I don't know what happened to Miss Alexx
There is a haunt on the loose in one of the Caledon sims.
[02:47 AM] Turley Hallenbook: There is someone here with me, thank goodness
[02:48 AM] Turley Hallenbook: but can't find the location exactly the voice is, have narrowed it down to Miss Ouna's house
[02:49 AM] Turley Hallenbook: they hear it also
[02:49 AM] Emilly Orr: It might be that her parcel is set to play sounds beyond her parcel.
[02:50 AM] Turley Hallenbook: no matter, this sounds like a Ghost or Demon or maybe the Devil
[02:50 AM] Emilly Orr: Still could be sounds playing beyond her parcel.
[02:50 AM] Emilly Orr: Unless her parcel's haunted...
[02:51 AM] Turley Hallenbook: I believe it is, Miss Emilly
[02:51 AM] Turley Hallenbook: Has to be
[02:51 AM] Emilly Orr: That's not good.
[02:52 AM] Turley Hallenbook: someone should tell her and help her
[02:52 AM] Turley Hallenbook: I hope she hasn't been living with this, in fear of telling anyone
One does ponder the effectiveness of pixelated demons, or at least, when that one is me. This, plus reports of the ghost ship last summer...could be Caledon needs its own version of the Ghostbusters.
But we move on.
Share in the dinosaur love. Even if you don't like the Nostalgia Critic, or worse, don't know who he is, it is a hysterical joy to watch him dissect The Lost World: Jurassic Park. There's even a brief segment on how to properly do a Jeff Goldblum impersonation!
Lastly...with much trepidation, and not a little sick dread, I have downloaded the Phoenix viewer (build 188.8.131.528, to be precise). Two women I trust have either told me it's reliable, or demonstrated proof that it's reliable, and I am having an insane amount of difficulty dealing with Imprudence at this time.
Case in point: every single time over the past eight weeks I have logged in to SL, this is what happens:
1. Log in.
2. Notice "Loading", sigh, clear cache, and log out.
3. Log in and clear cache and log out again.
4. Log in, take a teleport, and crash.
5. Curse Imprudence, log in, clear cache, log out.
6. Log in again and wait half an hour for my inventory to load.
This was bad enough when I was just a sales clerk, but now that I'm an estate manager it's an incredible time sink, and it's beyond frustrating that it happens every. single. damned. time.
It is far from a secret that I feel as if the people behind Phoenix, and Emerald behind them, did the grid a great disservice and injustice. I do not trust them. I do not trust their viewers, I do not trust the people coding their viewers, I do not trust that the Lindens worked with some of them earlier and then turned on them for what may have been entirely separate issues. I do not trust anyone involved with either project.
And it doesn't help that I feel as if I'm jumping into the shark tank after having slashed open veins in my thighs with broken glass, but...I also feel I have zero alternatives. I won't use viewer 2 unless it's that or leave SL...and at that point, I will likely leave SL...but also, Imprudence has completely lost all effectiveness (in my opinion).
So...bring on the sharks. We'll see how it goes.